HOW LONG HAVE YOU BEEN IN BUSINESS?
We have been in business since 1976.
WHAT IS YOUR WARRANTY?
We give a 91-day warranty.
DO YOU STOCK NEW PARTS?
Yes, We do stock NEW/ AFTERMARKET parts. We do this to supplement our recycled parts inventory because we can't get enough of certain parts from wrecked vehicles.
WHAT IS YOUR WARRANTY ON NEW PARTS?
New and rebuilt parts come with six month, one year or two year warranties. Since the warranty comes from the manufacturer, it all depends on the part type.
DO YOU EXCEPT RETURNS?
Our moto is "Guaranteed Used Auto Parts". You may return any part purchased from our yard, for a complete refund. Of course there are always some exceptions, but 99.9% of the time you will not see a restocking fee. If for some reason you received the wrong part, your mistake or ours, simply bring it back with your receipt.
If for some reason your part doesn't work we will replace it with another (if we have it) or we will do our best to find another for you.
We prefer that you keep your receipt. However, as long as our stock number and our name is on the part we sold you then we can recreate your invoice. We will make the effort, and usually we can find it, however, if we cannot verify the purchase, we cannot refund.
IF YOU DONT HAVE MY PAR CAN YOU FIND IT FOR ME?
Absolutely. We have a locator service that shows us inventory from many yards from all over the US. We will do our absolute best to find the part you need, in the best condition available.
DO I HAVE TO PULL THE PART? OR DOES TIM'S AUTO SALVAGE DO IT FOR ME?
We pull ALL parts. If you call before you come we will do our best to make sure your part is pulled and ready before you get here.
WHAT FORMS OF PAYMENT DO YOU EXCEPT?
We except -CASH -DEBIT -CREDIT CARD (Master Card/ Visa/ Discover) -CHECKS -MONEY ORDER/CERTIFIED CHECK -PAYPAL
**IF YOU ARE A WALK IN CUSTOMER PAYING WITH A CHECK YOU WILL BE ASKED TO SEE YOUR PERSONAL ID. YOUR INFORMATION WILL BE NOTED ON THE CHECK OF PAYMENT.
DO YOU SHIP PARTS?
Yes, we do ship parts to most any state in the country, through major shipping companys. There will be a "freight" charge added to the price of the part. The charge depends on weight and size of the part. Most prices are very reasonable. You will be notified of the amount for the freight before the payment is processed.
DO YOU DELIVER PARTS?
Yes, we do deliver parts locally. Usually within a 30-50 mile radius.
WHY DO YOU CHARGE "CORE CHARGES" ON SOME ITEMS? WHAT IS A "CORE CHARGE"?
A core charge is simply a deposit. Mechanical parts ( not body parts ) have value to rebuilders who transform an old defective part into a useable part. To ensure that we get your old part back in exchange we charge a "core charge," or deposit, until you can return it. There are numerour benefits to doing this. First, when we sell the core to a rebuilder, it helps us to sell the part to you at a lesser price. Secondly, by returning the old part to us, we get it back into the "recycling stream" where is will do some good, either as a rebuilt part, or as scrap. This helps to conserve natural resources, including the energy required to create a part from scratch, from the mining of the raw materials to the machining and manufacturing the part. Additionally, when you turn in your old part to a certified recycler you know that it will be handled in an environmentally friendly manner. Leaking fluids, grease and other potentially harmful materials will be contained. Better than tossing it into the garbage where it will eventually end up in a landfill.